From my colleague, Amy Schmitz: Dear colleagues, I write to you about the 18th Online Dispute Resolution (ODR) Forum, to be hosted by the NZ Centre for ICT Law in the School of Law at Auckland University, on the 14th & 15th November, 2018. The ODR Forum is the key annual event for those working … Continue reading ODR Forum 2018 — Innovation and Impact
I recently joined the ABA Section of Dispute Resolution’s Publications Board, which recruits people to write books, reviews book proposals, and oversees the Section’s bookselling operation. If you might want to write a book for the Section, you can contact Pub Board chair Rebecca Price and/or vice-chair Andy Little. I came to appreciate the importance … Continue reading The New Handshake: Using ODR to Create Value for Consumers and Businesses
Virtually everyone in our field knows about the wonderful book, Difficult Conversations: How to Discuss What Matters Most, by Douglas Stone, Bruce Patton, and Sheila Heen. It focuses on everyday conversations and not just crystalized disputes. It describes how people can better understand what is (and is not) happening in their interactions, identify erroneous assumptions, … Continue reading Difficult Conversations in the Modern Era of (Anti-)Social Media
The ABA is offering a 30% discount on its 2017 books. The discount is available only through the end of the month, so you need to act soon to take advantage of this offer. The Section of Dispute Resolution published the following books that qualify for this discount: ● Beyond Smart: Lawyering with Emotional Intelligence … Continue reading 30% Discount on ABA Books — Thru End of February
The ABA recently published The New Handshake: Online Dispute Resolution and the Future of Consumer Protection by my colleague, Amy Schmitz, and ODR guru, Colin Rule. The Global Pound Conference Blog just published a summary of a chapter in their book. The post outlines a history of challenges in resolving consumer disputes, describes the next … Continue reading Consumer Redress: A Changing Tide?
I generally prefer not to tell people what to do. So perhaps I should reframe the title of this post to “If You Don’t Read Noam’s Masterpiece Right This Minute, You Will Hate Yourself Forever.” I refer to Noam Ebner’s forthcoming article, Negotiation is Changing, which is part of the Tower of Babel symposium. He … Continue reading Drop Everything and Read Noam’s Masterpiece Right Now
We have such an incredible group of people in our community doing wonderful work in so many different areas. Forty years ago, at the 1976 Pound Conference, Frank Sander proposed the multi-door courthouse. Before then, mediation and arbitration had been widely used in the labor context for decades but there wasn’t much else going on … Continue reading Global Pound Conference, Papal Encyclical on the Environment, and Cyberweek
For the final stage of a simulation in my negotiation course, one group of students negotiated with a video hookup to a student who had to be out of town. I hadn’t planned on this experiment (which worked well), but it got me thinking – a dangerous activity, I admit. For quite a while, faculty … Continue reading Have You Done a Simulation of a Negotiation by Video?