Today’s New York Times Magazine, on it’s “One-Page Magazine” feature, included these succinct remarks on dispute settlement from Kenneth Feinberg, a well-known negotiator:
“In all the negotiations I do, there’s a priority list: One, know the facts. Two, be dogged. Three, keep an open mind. Next, be creative in getting to ‘yes.’ Finally, a very important basic proposition: Put yourself in the other person’s shoes.” (As told to Spencer Bailey)
A useful short and sweet list…
Last 5 posts by Jill Gross
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- Schwab removes class action waiver from customer agreements - May 17th, 2013
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4 responses so far ↓
1 Dogged | Big Little Wolf's Daily Plate of Crazy // Jul 30, 2012 at 11:13 am
[...] brief is this item, I actually located it online via Indisputably, an ADR Blog (Arbitration and Dispute Resolution) – one of those interesting spots to meander, should you [...]
2 Art // Jul 30, 2012 at 7:29 pm
Awesome – thanks for sharing.
3 Ken Feinberg (And Me!) On How To Settle A Dispute : Healthcare Neutral ADR Blog // Jul 31, 2012 at 9:35 am
[...] for how to settle a dispute. Appearing in the 7/29/12 NY Times one page magazine (hat tip to the ADR Prof Blog), Mr. Feinberg told Spencer Bailey [...]
4 ADR Prof Blog: Ken Feinberg on How to Settle a Dispute - ADR Toolbox // Aug 10, 2012 at 12:31 pm
[...] Prof Blog: Ken Feinberg on How to Settle a Dispute http://www.indisputably.org/?p=3752 Filed Under: [...]
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